Reporting to the Training Delivery Manager, the Screening Contractor Training Representatives (SCTRs) are full-time dedicated resources who support CATSA’s National Training & Certification Program and other responsibilities as determined by CATSA. SCTRs play a crucial role in conducting training activities and ensuring compliance with the established training standards and guidelines.
Key Responsibilities:
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Documentation: Keep accurate records of training sessions, including attendance, evaluations, and any other required documentation.
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Collaboration: Collaborate with CATSA and other relevant stakeholders to ensure training materials, processes, and procedures are up to date and aligned with the latest industry standards and regulations.
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Professional Development: Stay updated with changes in policies, procedures, and technologies related to the screening process and security measures. Continuously enhance personal knowledge and skills through professional development opportunities.
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Non-Screening Time Support: Perform any assigned roles and responsibilities as established under processes set out in One Hour Non-Screening Time for Screening Officers. This may include administrative tasks, quality assurance, or other duties as designated by the Screening Contractor.
Education
Knowledge, Skills, and Abilities
Competencies
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Interpersonal skills: must be able to maintain a calm, polite, and professional demeanour during potentially stressful encounters. Teamwork with coworkers is critical. Build positive relationships with internal and external clients, gaining their trust and respect.
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Critical thinking: make decisions promptly, occasionally with incomplete information. Must be able to respond appropriately, critically, and independently to various security-related situations.
Working Conditions
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Physical requirements include but are not limited to standing for long periods, lifting/pushing/pulling luggage or other items, bending, squatting, crouching, and kneeling.
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Work on a set schedule during operational hours (e.g. morning, afternoon, evening, overnight), potentially including weekends and holidays. Shifts are not always flexible and vary from airport to airport.
Employment Details:
- Employment Type: Temporary
- Locations: St John's - YYT
AVATL
