Attendant passes for accessible recreation in St. John’s

St. John's, Newfoundland and Labrador, Canada

Attendant passes for accessible recreation in St. John’s. A St.

Key information

A St. John’s attendant pass belongs to a person with a disability who needs support to attend activities. The attendant may receive free or reduced admission at participating venues. Apply with professional verification and a photo, and allow two to four weeks for processing. Each venue decides how it accepts the card.

On this page

Key facts and next steps

Attendant passes for accessible recreation in St. John’s. Facts checked October 14, 2026.
QuestionAnswer
Who should be named on an attendant-pass application?The person with a disability who needs an attendant is the applicant and cardholder. The card is not a general discount issued in the support person's name.
How can I submit the application?Email inclusion@stjohns.ca, bring it to Recreation Administration at H.G.R. Mews Community Centre, or mail it to Inclusion and Accessibility, PO Box 908, St. John's, NL A1C 5M2. Use the city's application form.
Which operators are on the city's participation list?The six named operators are the Arts and Culture Centre, City of St. John's facilities and events, Mary Brown's Centre, Metrobus, The Rooms and The Works/Aquarena. Their actual acceptance conditions can differ.

Sources: Attendant Passes

Process at a glance

What to check, prepare and do
  1. Who should be named on an attendant-pass application

    The person with a disability who needs an attendant is the applicant and cardholder. The card is not a general discount issued in the support person's name.

  2. Who can verify the need for an attendant

    The application accepts verification from a medical professional, social worker or representative of a disability agency. The city also requires a photo for the application.

  3. How can I submit the application

    Email inclusion@stjohns.ca, bring it to Recreation Administration at H.G.R. Mews Community Centre, or mail it to Inclusion and Accessibility, PO Box 908, St. John's, NL A1C 5M2. Use the city's application form.

  4. How long does processing take

    The published processing window is two to four weeks. Apply before the activity you hope to attend; submitting a form does not create a pass for immediate admission.

Sources: Attendant Passes

Eligibility and documents

Who should be named on an attendant-pass application?

The person with a disability who needs an attendant is the applicant and cardholder. The card is not a general discount issued in the support person's name.

Source: Attendant Passes

What does the pass cover?

Participating operators may offer an attendant free or reduced admission when accompanying the cardholder. The city's list does not guarantee identical benefits, seating or entry rules at every venue.

Source: Attendant Passes

Who can verify the need for an attendant?

The application accepts verification from a medical professional, social worker or representative of a disability agency. The city also requires a photo for the application.

Source: Attendant Passes

Sources: Attendant Passes

Apply or renew a pass

How can I submit the application?

Email inclusion@stjohns.ca, bring it to Recreation Administration at H.G.R. Mews Community Centre, or mail it to Inclusion and Accessibility, PO Box 908, St. John's, NL A1C 5M2. Use the city's application form.

Source: Attendant Passes

How long does processing take?

The published processing window is two to four weeks. Apply before the activity you hope to attend; submitting a form does not create a pass for immediate admission.

Source: Attendant Passes

How do I renew an existing pass?

The city provides a separate renewal application. Use that route rather than assuming a previous card renews automatically or that an initial application is the only form.

Source: Attendant Passes

Sources: Attendant Passes

Participating venues and limits

Which operators are on the city's participation list?

The six named operators are the Arts and Culture Centre, City of St. John's facilities and events, Mary Brown's Centre, Metrobus, The Rooms and The Works/Aquarena. Their actual acceptance conditions can differ.

Source: Attendant Passes

Can other venues accept the pass?

Yes, the city says other businesses and organizations may accept it. Ask that venue directly before buying admission. An operator outside the named list has not promised acceptance through the city's page.

Source: Attendant Passes

Can a support agency obtain staff cards?

The city describes agency staff cards through Inclusive Services. Contact the team to arrange the appropriate agency route rather than using an individual's pass for unrelated clients.

Source: Attendant Passes

Who can help with an application or venue question?

Call Inclusive Services at 709-576-4556 or email inclusion@stjohns.ca. For the amount of an admission reduction, companion seating or a specific event, also ask the venue because its policy controls those details.

Source: Attendant Passes

Sources: Attendant Passes

All named participating operators

All named participating operators. Facts checked October 14, 2026.
OperatorBefore visiting
Arts and Culture CentreConfirm attendant admission and event-specific conditions with the operator.
City of St. John’s facilities and eventsConfirm attendant admission and event-specific conditions with the operator.
Mary Brown’s CentreConfirm attendant admission and event-specific conditions with the operator.
MetrobusConfirm attendant admission and event-specific conditions with the operator.
The RoomsConfirm attendant admission and event-specific conditions with the operator.
The Works/AquarenaConfirm attendant admission and event-specific conditions with the operator.

Sources: Attendant Passes

In-person application location

Recreation Administration at H.G.R. Mews Community Centre

60 Blackler Avenue, St. John’s

In-person submission point for the city attendant-pass application. Processing normally takes two to four weeks. Other submission routes are email and mail.

Sources: Attendant Passes

Sources: Attendant Passes